1 hour ticket response
We are focused on delivering a swift and adequate reply to every tech support ticket submitted by a user. Our seasoned client care staff representatives will review your issue and will think of the most effective option. We offer a 1–hour response time guarantee for all tickets. Actually, the average support ticket response time has proved to be 20 minutes.
A Top–Quality Customer Service
We have a team of web hosting support professionals who will be happy to reply to all your questions every time you need assistance. The vast majority of our customer service team representatives have lots of years of experience in the cloud plans niche, which implies that you can constantly rely on quick and appropriate answers to your inquiries.
An Intuitive Help Center
Incorporated into the Web Hosting Control Panel is an intuitive Help Center, which offers you various information sources. You can browse through a frequently updated knowledgebase offering web hosting account administration articles and web site administration articles, check out the how–to video tutorials or browse the F.A.Q. repository.