Customer Support Channels
A 1–hour Response Guarantee
Our user service team is educated to shortly take care of all of our cloud plans customers’ requests and assistance inquiries. Via our ticketing system, it will be possible to submit your inquiry and a support crew member will, no doubt return to you in only max 60 minutes. In actual fact, practice has shown us that the general reply time frame is Twenty minutes.
A Top–quality Support Service
Our technical support service is provided by a crew of knowledgeable specialists who are ready to reply to your query promptly. You’re able to contact the tech support team by starting a tech support ticket from your Web Hosting Control Panel or by submitting us an e–mail message. On business days, you may also contact us on the telephone or use the online chatting option.
An Intuitive Help Section
The Control Panel delivers a wide–ranging know–how base that’s built–into all areas. In each section, you will find a Help control key which will load for you a variety of step–by–step guides on how to take advantage of a certain feature or conduct a particular action. In addition, we have crafted mini seminar video lessons so as to get a better idea of the Control Panel’s interface.