A 99.9% Server Uptime
The major benefit of setting up your own cloud hosting platform is that you don’t have to worry about compatibility issues – you set up a special set of software tools in such a manner as to be compatible with a given set of hardware elements. The result is something a lot more solid and dependable, because there are fewer potential risks of failure. We have set up our cloud hosting platform atop proven hardware elements along with a seriously tweaked version of Security–Enhanced Linux in order to set up an incredibly risk–free environment for your sites.
This is why, with each of our cloud plans plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you want to deliver a topflight web hosting service, you can scarcely rely on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure the best connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you select: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not satisfied with our services, or if you consider them insufficient, or if you decide that you should have a VPS plans rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain full control over your domain names even when you cancel your account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours to get an answer, you’re aware of how aggravating this can be, especially if your site is at stake. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here and they’ll get back to you in less than 1 hour. And the best part is that their average support ticket response time is less than twenty minutes!