Service Uptime Guarantee in Cloud Hosting
If you purchase a cloud hosting plan from us, we guarantee that your websites are going to be operational at least 99.9% of the time. We've virtually eliminated the server downtime by using an advanced cloud hosting platform in which different groups of web servers address each individual aspect of the overall service - files, databases, email messages, and so on. In this way, if there is an issue with a web server, the other web servers in the cluster shall simply take over and your internet sites will not be affected the slightest bit. To prevent any infrastructure troubles, we additionally have diesel backup generators and several independent Internet providers. Skilled professionals check the web servers 24/7 to tackle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Using our semi-dedicated server packages, you are going to reap the benefits of a 99.9% service uptime and you can forget about any issues you may have experienced with other companies. Different to the vast majority of hosting companies, we do not manage everything on a single server. As an alternative, each part of the hosting service, such as the file storage, email messages, databases, Control Panel, statistics, and so on., has its own clusters of web servers. If one server fails, the others shall take over, so your internet websites will not be affected. We also use a groundbreaking load-balancing platform that ensures the ideal performance of both our web servers and the websites accommodated on them. A number of different Internet providers and diesel-powered generators are our backup in case there is an infrastructural problem, while a crew of skilled administrators, which is available 24/7, monitors the system in case of software problems. With our semi-dedicated hosting plans, your internet sites shall be up and running no matter what.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions feature a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We check out every server diligently before we hand it over to the customer and we employ new hardware components in order to avoid any possibility of hardware problems. Any unexpected software issues will be resolved immediately by our system administrators as they keep an eye on all the web hosting servers 24/7. To prevent infrastructural complications, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connectivity to the servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your web sites are flooded, we can respond instantly and filter the excess traffic before it reaches your dedicated server and disrupts the proper functioning of your websites.